Our Jellycat Most Frequently Asked Questions
Since opening our first shop in Hale (and later on opening in Altrincham in 2017), we’ve stocked plenty of Jellycats!
They’re some of our best selling products and we love helping our customers find their perfect new toy.
We also get plenty of questions about them, too! We’ve compiled a list of the most commonly asked ones below…
What is Jellycat?
Jellycat is a London-based company that has been creating unique and irresistibly soft plush toys since 1999.
Known for their innovative designs and high-quality materials, Jellycat has become a global favorite for children and adults alike.
How are Jellycat toys made?
Jellycat toys are crafted with meticulous attention to detail.
They use high-quality fabrics that are cut into shape and sewn together with precision.
The stuffing inside is primarily polyester, giving each toy its signature cuddly and squishy feel.
Before reaching your home, every Jellycat toy undergoes rigorous testing to meet international safety standards.
You can read more about how they’re made in our blog post.
Are Jellycat toys safe for all ages?
Yes! Unless otherwise specified, Jellycat toys are suitable for all ages, including newborns1. The soft fabrics are gentle on a baby’s sensitive skin, making them perfect for cuddling.
How do I keep my Jellycat toy soft?
To maintain the signature softness of your Jellycat:
- Hand wash gently with cold water and mild detergent suitable for soft fabrics.
- Allow it to air dry instead of using a dryer.
- Brush the fur gently with a soft brush to restore fluffiness1.
Are Jellycat toys ethical?
Jellycat is committed to ethical production.
Their toys are handmade in their own factories and certified free from harmful chemicals. The company also has partnerships with charities focused on children’s welfare. Read more about their corporate responsibility commitments here.
When does Jellycat release new collections?
Jellycat releases two full new collections every year. Keep an eye on our Jellycat section for the latest additions to their adorable lineup.
What types of Jellycat toys are available?
Jellycat offers a wide variety of plush toys, including:
- Bashful Bunnies: The iconic, soft-eared bunnies that come in various colors and sizes. Our Bashful Moss Bunny is a favourite.
2. Amuseables: Quirky versions of everyday objects. The Amuseables Ice Cream Cone is particularly charming.
3. Animal Friends: From penguins to guinea pigs, Jellycat offers a menagerie of adorable animal plushies.
4. Food-themed Characters: For the foodies, Jellycat has created a range of huggable food items that are as cute as they are calorie-free.
How do I clean my Jellycat toy?
While Jellycat advises against machine washing for most of their toys, they recommend a surface wash with soap and cool water, followed by drying with a hairdryer.
However, some soothers and comforters may be suitable for a cool machine wash – always check the sew-in label for specific care instructions.
You can follow our steps here.
Are there Jellycat fakes I should watch out for?
As with any popular brand, there may be counterfeit Jellycat toys in the market.
To ensure you’re getting an authentic Jellycat, always purchase from authorized retailers like GIFT+HOME.
Authentic Jellycats will have high-quality stitching, the correct tags, and that unmistakable Jellycat softness.
Which Jellycat is the softest?
While all Jellycat toys are known for their softness, the Bashful Bunnies are often cited as being exceptionally plush. For an extra dose of luxury, try the Bashful Luxe Bunnies, which feature even softer fur and exquisite detailing.
Are Jellycat toys collectible?
Absolutely! Many people collect Jellycats, from children to adults. With new collections released regularly and certain designs being retired, some Jellycats can become quite sought after.
How long do Jellycat toys last?
With proper care, Jellycat toys can last for many years.
Their high-quality construction and durable materials make them resistant to wear and tear, even with frequent cuddling and play.
Can Jellycat toys be repaired?
While Jellycat doesn’t offer an official repair service, many of their toys can be mended at home with some basic sewing skills.
For more extensive repairs, consider consulting a professional toy repair service.
Are there Jellycat toys for adults?
While Jellycat toys are often associated with children, many adults enjoy collecting and displaying these charming plushies.
The Amuseables collection is particularly popular among adult collectors.
How do I store my Jellycat toys?
To keep your Jellycat toys in top condition:
- Store them in a cool, dry place away from direct sunlight.
- Avoid compressing them for long periods to maintain their shape.
- Consider using breathable storage bags to protect them from dust.
Can Jellycat toys be used as decorative items?
Absolutely! Many Jellycat toys make adorable decorative pieces for nurseries, children’s rooms, or even adult spaces.
Are there seasonal Jellycat toys?
Yes, Jellycat often releases seasonal collections, including holiday-themed toys. Keep an eye on our Jellycat section for these special releases throughout the year.
Got a question we haven’t answered?
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